Terms & Conditions
TERMS AND CONDITIONS OF USE
1. About the Website
(a) Welcome to Rivernue.com (the 'Website'). The Website facilitates interactions
between:
making it easier for the Receiver and the Provider to locate, communicate,
arrange payment and deliver the services in a fast and secure manner (the
'Services').
(i) Platform Users (the 'Receiver'); and
(ii) Vendors (Manufacturers, Importers, etc) (the 'Provider'),
(b) The Website is operated by Rivernue AB (VAT ID SE559343874901) .
Access to and use of the Website, or any of its associated products or Services, is
provided by Rivernue AB. Please read these terms and conditions (the 'Terms')
carefully. By using, browsing and/or reading the Website, this signifies that you
have read, understood and agree to be bound by the Terms. If you do not agree
with the Terms, you must cease usage of the Website, or any of its products or
Services, immediately.
(c) Rivernue AB reserves the right to review and change any of the Terms by updating
this page at its sole discretion. When Rivernue AB updates the Terms, it will use
reasonable endeavours to provide you with notice of updates of the Terms. Any
changes to the Terms take immediate effect from the date of their publication.
Before you continue, we recommend you keep a copy of the Terms for your
records.
2. Acceptance of the Terms
You accept the Terms by registering for the Services and/or making any payment as
required under the Terms for use of the Services. You may also accept the Terms by
clicking to accept or agree to the Terms where and if this option is made available to you
by Rivernue AB in the user interface.
3. The Services
(a) In order to access the Services, both the Receiver and the Provider are required
to register for an account through the Website (the 'Account').
(b) As part of the registration process, or as part of your continued use of the
Services, you may be required to provide personal information about yourself
(such as identification or contact details), including:
(i) Email address
(ii) Preferred username
(iii) Mailing address
(iv) Telephone number
(v) Password
(vi) VAT ID
(c) You warrant that any information you give to Rivernue AB in the course of
completing the registration process will always be accurate, correct and up to
date.
(d) Once you have completed the registration process, you will be a registered
member of the Website ('Member') and agree to be bound by the Terms.
(e) You may not use the Services and may not accept the Terms if:
(i) you are not of legal age to form a binding contract with Rivernue AB; or
(ii) you are a person barred from receiving the Services under the laws of
EU or other countries including the country in which you are resident
or from which you use the Services.
4. Your obligations as a Member
4.1. As a Member, you agree to comply with the following:
(a) you will not share your profile with any other person;
(b) you will use the Services only for purposes that are permitted by:
(i) the Terms; and
(ii) any applicable law, regulation or generally accepted practices or
guidelines in the relevant jurisdictions;
(c) you have sole responsibility for protecting the confidentiality of your
password and/or email address. Use of your password by any other person
may result in the immediate cancellation of the Services;
(d) any use of your registration information by any other person, or third
parties, is strictly prohibited. You agree to immediately notify Rivernue AB of
any unauthorised use of your password or email address or any breach of
security of which you have become aware;
(e) you must not expressly or impliedly impersonate another Member or use
the profile or password of another Member at any time;
(f) any content that you broadcast, publish, upload, transmit, post or distribute
on the Website ('Your Content') will always be accurate, correct and up to
date and you will maintain reasonable records of Your Content.
(g) you agree not to harass, impersonate, stalk, threaten another Member of
the Website (where interaction with other Members is made available to
you);
(h) access and use of the Website is limited, non-transferable and allows for
the sole use of the Website by you for the purposes of providing the
Services;
(i) you will not use the Services or the Website in connection with any
commercial endeavours except those that are specifically endorsed or
approved by the management of Rivernue AB;
(j) you will not use the Services or Website for any illegal and/or unauthorised
use which includes collecting email addresses of Members by electronic or
other means for the purpose of sending unsolicited email or unauthorised
framing of or linking to the Website;
(k) you agree that commercial advertisements, affiliate links and other forms of
solicitation may be removed from Member profiles without notice and may
result in termination of the Services. Appropriate legal action will be taken
by Rivernue AB for any illegal or unauthorised use of the Website; and
(l) you acknowledge and agree that any automated use of the Website or its
Services is prohibited.
5. Using the Website as the Receiver
(a) We provide a platform of which receivers can purchase products, from
manufacturers & importers, all over Europe. We offer a VAT regulated platform
witch abide to EU laws.
6. Using the Website as the Provider
(a) Our Service allows you to post, link, store, share and otherwise make available
certain information, text, graphics, videos, or other material ("Content"). You are
responsible for the all provided information and it's copyrights.
7. Payment
(a) By Rivernue AB offering the Services to you, you agree that:
(i) Full payment go to the Provider in the event of purchase. The
platform(Rivernue.com) get a small transaction fee from the Provider while
transaction is made. The Reciver will recive the invoice from the Provided
in the event of purchase. The Provider will recive an invoice from the
platform(Rivernue.com) in the event of purchase.
(b) All payments made in the course of your use of the Services are made using
Stripe Connect. In using the Website, the Services or when making any payment
in relation to your use of the Services, you warrant that you have read, understood
and agree to be bound by the Stripe Connect terms and conditions which are
available on their website.
8. Refund Policy
(a) Since Rivernue AB is only a facilitator in introducing the Receiver to the Provider
and providing a system to make safe payment, Rivernue AB does not hold any
liability to the Receiver directly and will not personally refund them any payments
made in the use of Services.
(b) Notwithstanding the above clause, if a Receiver is unsatisfied with the services
provided by the Provider or believes that they may be entitled to a refund, then
Rivernue AB requires the Receiver to:
(i) contact the Provider directly to request a refund; and
(ii) if contacting the Provider is not successful after fourteen (14) days, contact
Rivernue AB through the 'Contact Us' section of the Website outlining why
you believe you are entitled to a refund so we are able to determine if the
Provider should be removed from the Services.
(c) If contacted by a Receiver who is requesting a refund pursuant to the above
clause, the Provider agrees that it will immediately:
(i) complete the Rivernue AB refund request form (the 'Request Form')
provided on the Website; and
(ii) provide both the Request Form and the email from the Receiver requesting
the refund to Rivernue AB.
(d) If the Provider agrees to a refund it is acknowledged that the Provider will instruct
Rivernue AB to refund all or part of the payments made to the Receiver directly,
less any fees and charges incurred by Rivernue AB in processing the refund.
(e) Both the Receiver and Provider agree that they will comply with the Refund Policy
contained in this Clause of these Terms.
9. Copyright and Intellectual Property
(a) The Website, the Services and all of the related products of Rivernue AB are
subject to copyright. The material on the Website is protected by copyright under
the laws of EU and through international treaties. Unless otherwise indicated,
all rights (including copyright) in the Services and compilation of the Website
(including but not limited to text, graphics, logos, button icons, video images, audio
clips, Website, code, scripts, design elements and interactive features) or the
Services are owned or controlled for these purposes, and are reserved by
Rivernue AB or its contributors.
(b) All trademarks, service marks and trade names are owned, registered and/or
licensed by Rivernue AB, who grants to you a worldwide, non-exclusive, royaltyfree,
revocable license whilst you are a Member to:
Rivernue AB does not grant you any other rights whatsoever in relation to the
Website or the Services. All other rights are expressly reserved by Rivernue AB.
(i) use the Website pursuant to the Terms;
(ii) copy and store the Website and the material contained in the Website in
your device's cache memory; and
(iii) print pages from the Website for your own personal and non-commercial
use.
(c) Rivernue AB retains all rights, title and interest in and to the Website and all
related Services. Nothing you do on or in relation to the Website will transfer any:
to you.
(i) business name, trading name, domain name, trade mark, industrial design,
patent, registered design or copyright, or
(ii) a right to use or exploit a business name, trading name, domain name,
trade mark or industrial design, or
(iii) a thing, system or process that is the subject of a patent, registered design
or copyright (or an adaptation or modification of such a thing, system or
process),
(d) You may not, without the prior written permission of Rivernue AB and the
permission of any other relevant rights owners: broadcast, republish, up-load to a
third party, transmit, post, distribute, show or play in public, adapt or change in any
way the Services or third party Services for any purpose, unless otherwise
provided by these Terms. This prohibition does not extend to materials on the
Website, which are freely available for re-use or are in the public domain.
(e) Where you broadcast, publish, upload, transmit, post or distribute Your Content on
the Website, then you grant to Rivernue AB a non-exclusive, transferrable,
perpetual, royalty-free, irrevocable, worldwide licence to broadcast, republish, upload
to a third party, transmit, post, distribute, show or play in public, adapt or
change Your Content.
10. Privacy
Rivernue AB takes your privacy seriously and any information provided through your use
of the Website and/or Services are subject to Rivernue AB's Privacy Policy, which is
available on the Website; Privacy Policy.
11. General Disclaimer
(a) Nothing in the Terms limits or excludes any guarantees, warranties,
representations or conditions implied or imposed by law, including the EU
Consumer Law (or any liability under them) which by law may not be limited or
excluded.
(b) Subject to this clause, and to the extent permitted by law:
(i) all terms, guarantees, warranties, representations or conditions which are
not expressly stated in the Terms are excluded; and
(ii) Rivernue AB will not be liable for any special, indirect or consequential loss
or damage (unless such loss or damage is reasonably foreseeable
resulting from our failure to meet an applicable Consumer Guarantee), loss
of profit or opportunity, or damage to goodwill arising out of or in
connection with the Services or these Terms (including as a result of not
being able to use the Services or the late supply of the Services), whether
at common law, under contract, tort (including negligence), in equity,
pursuant to statute or otherwise.
(c) Use of the Website and the Services is at your own risk. Everything on the Website
and the Services is provided to you "as is" and "as available" without warranty or
condition of any kind. None of the affiliates, directors, officers, employees, agents,
contributors and licensors of Rivernue AB make any express or implied
representation or warranty about the Services or any products or Services
(including the products or Services of Rivernue AB) referred to on the Website.
This includes (but is not restricted to) loss or damage you might suffer as a result
of any of the following:
(i) failure of performance, error, omission, interruption, deletion, defect, failure
to correct defects, delay in operation or transmission, computer virus or
other harmful component, loss of data, communication line failure, unlawful
third party conduct, or theft, destruction, alteration or unauthorised access
to records;
(ii) the accuracy, suitability or currency of any information on the Website, the
Services, or any of its Services related products (including third party
material and advertisements on the Website);
(iii) costs incurred as a result of you using the Website, the Services or any of
the products of Rivernue AB; and
(iv) the Services or operation in respect to links which are provided for your
convenience.
(d) You acknowledge that Rivernue AB Website and the Services are only intended to
facilitate the interactions between the Receiver and the Provider and does not
offer any services other than the Services and Rivernue AB holds no liability to you
as a result of any conduct of the Members or the misuse of Your Content by any
party (including other Members).
12. Limitation of Liability
(a) Rivernue AB's total liability arising out of or in connection with the Services or
these Terms, however arising, including under contract, tort (including negligence),
in equity, under statute or otherwise, will not exceed the resupply of the Services
to you.
(b) You expressly understand and agree that Rivernue AB, its affiliates, employees,
agents, contributors and licensors shall not be liable to you for any direct, indirect,
incidental, special consequential or exemplary damages which may be incurred by
you, however caused and under any theory of liability. This shall include, but is not
limited to, any loss of profit (whether incurred directly or indirectly), any loss of
goodwill or business reputation and any other intangible loss.
(c) You acknowledge and agree that Rivernue AB holds no liability for any direct,
indirect, incidental, special consequential or exemplary damages which may be
incurred by you as a result of providing Your Content to the Website.
13. Termination of Contract
(a) If you want to terminate the Terms, you may do so by providing Rivernue AB with 0
days' notice of your intention to terminate by sending notice of your intention to
terminate to Rivernue AB via the 'Contact Us' link on our homepage.
(b) Rivernue AB may at any time, terminate the Terms with you if:
(i) you have breached any provision of the Terms or intend to breach any
provision;
(ii) Rivernue AB is required to do so by law;
(iii) Rivernue AB is transitioning to no longer providing the Services to Members
in the country in which you are resident or from which you use the service;
or
(iv) the provision of the Services to you by Rivernue AB is, in the opinion of
Rivernue AB, no longer commercially viable.
(c) Subject to local applicable laws, Rivernue AB reserves the right to discontinue or
cancel your membership at any time and may suspend or deny, in its sole
discretion, your access to all or any portion of the Website or the Services without
notice if you breach any provision of the Terms or any applicable law or if your
conduct impacts Rivernue AB's name or reputation or violates the rights of those
of another party.
(d) When the Terms come to an end, all of the legal rights, obligations and liabilities
that you and Rivernue AB have benefited from, been subject to (or which have
accrued over time whilst the Terms have been in force) or which are expressed to
continue indefinitely, shall be unaffected by this cessation, and the provisions of
this clause shall continue to apply to such rights, obligations and liabilities
indefinitely.
14. Indemnity
(a) You agree to indemnify Rivernue AB, its affiliates, employees, agents, contributors,
third party content providers and licensors from and against:
(i) all actions, suits, claims, demands, liabilities, costs, expenses, loss and
damage (including legal fees on a full indemnity basis) incurred, suffered or
arising out of or in connection with Your Content;
(ii) any direct or indirect consequences of you accessing, using or transacting
on the Website or attempts to do so; and/or
(iii) any breach of the Terms.
15. Dispute Resolution
(a) Compulsory:
If a dispute arises out of or relates to the Terms, either party may not commence
any Tribunal or Court proceedings in relation to the dispute, unless the following
clauses have been complied with (except where urgent interlocutory relief is
sought).
(b) Notice:
A party to the Terms claiming a dispute ('Dispute') has arisen under the Terms,
must give written notice to the other party detailing the nature of the dispute, the
desired outcome and the action required to settle the Dispute.
(c) Resolution:
On receipt of that notice ('Notice') by that other party, the parties to the Terms
('Parties') must:
(i) Within 30 days of the Notice endeavour in good faith to resolve the Dispute
expeditiously by negotiation or such other means upon which they may
mutually agree;
(ii) If for any reason whatsoever, 30 days after the date of the Notice, the
Dispute has not been resolved, the Parties must either agree upon
selection of a mediator or request that an appropriate mediator be
appointed by the President of the platform or his or her nominee;
(iii) The Parties are equally liable for the fees and reasonable expenses of a
mediator and the cost of the venue of the mediation and without limiting the
foregoing undertake to pay any amounts requested by the mediator as a
pre-condition to the mediation commencing. The Parties must each pay
their own costs associated with the mediation;
(iv) The mediation will be held in Stockholm, Sweden.
(d) Confidential
All communications concerning negotiations made by the Parties arising out of and
in connection with this dispute resolution clause are confidential and to the extent
possible, must be treated as "without prejudice" negotiations for the purpose of
applicable laws of evidence.
(e) Termination of Mediation:
If 30 days have elapsed after the start of a mediation of the Dispute and the
Dispute has not been resolved, either Party may ask the mediator to terminate the
mediation and the mediator must do so.
16. Venue and Jurisdiction
The Services offered by Rivernue AB is intended to be viewed by residents of Europe.
In the event of any dispute arising out of or in relation to the Website, you agree that the
exclusive venue for resolving any dispute shall be in the courts of Stockholms Tingsrätt, Sweden.
17. Governing Law
The Terms are governed by the laws of Swedish Law, Sweden. Any
dispute, controversy, proceeding or claim of whatever nature arising out of or in any way
relating to the Terms and the rights created hereby shall be governed, interpreted and
construed by, under and pursuant to the laws of Swedish Law, Sweden,
without reference to conflict of law principles, notwithstanding mandatory rules. The
validity of this governing law clause is not contested. The Terms shall be binding to the
benefit of the parties hereto and their successors and assigns.
18. Independent Legal Advice
Both parties confirm and declare that the provisions of the Terms are fair and reasonable
and both parties having taken the opportunity to obtain independent legal advice and
declare the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.
19. Severance
If any part of these Terms is found to be void or unenforceable by a Court of competent
jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.